Insights.
Plain, sourced guides for the people who sell travel. Every guide says where its facts came from and when we read them.

In this library
- 15 guidesEach one answers a question agents ask us most.
- SourcedEvery guide says where its facts came from and when we read them.
- Ask usWhere a guide cannot decide for a tour, we check it with you before you promise a client anything.
Agent guides.
Plain answers to the questions agents ask us most, each with its source.
-
Europamundo tours from South Africa
How an agent sells Europamundo: who books, what the client arranges, and quotes in rand.
Agent guide -
Europe coach tours for travel agents
What is on offer in Europe, by region and length, and how to match a client.
Agent guide -
Global Market or Go English
Both run in English. The difference is who else is on the coach.
Agent guide -
Guaranteed departures
What the guarantee covers, and the exceptions to give in the same sentence.
Agent guide -
Stop Yes, rotating trips and Pick a Sector
Three ways a tour can bend around a client, and the limits.
Agent guide -
What is in a tour, and what is not
The standard inclusions, the strict reading rule and the usual exclusions.
Agent guide -
The coach: what to tell a client
Seats, Wi-Fi, toilets and access. Say what is true and promise no more.
Agent guide -
Hotels and rooms, honestly
The hotel standard, room types that cannot be guaranteed, and the final hotel list.
Agent guide -
Solo travellers and shared rooms
How a solo traveller can avoid the full single supplement, and where it is not offered.
Agent guide -
What counts as a group
The four conditions, the 35 day line, and when to bring in our groups desk.
Agent guide -
Children and infants
The three age bands, which tours they cover, and why every child’s age goes on the quote.
Agent guide -
River cruises: what to tell a client
What is included, and the rules that differ from a coach tour.
Agent guide -
Arrival and departure transfers
What is covered, what details are needed and how long the driver waits.
Agent guide -
Luggage and the included insurance
The allowance on each kind of tour, and what the policy leaves out.
Agent guide -
Optional excursions and Optional Packages
Two things that sound alike. Packages can only be booked by the agent, and only before the tour starts.
Agent guide
One useful email a month.
Departures, news and tips from Venue & Destination Options.
To join, email us with the word Newsletter in the subject and tell us whether you are a travel agent, an event planner, a property or something else. We add you and confirm by email.

