Arrival and departure transfers: what is covered.

From the airport to the hotel, and back.

Read in the order the day goes.

1. Is a transfer included

   Each itinerary says whether an arrival transfer, a departure transfer, or both, are included. If not, the traveller can book one separately at the rates Europamundo publishes on its website.

2. What the transfer is

   There is one transfer per booking, between the airport, port or station of the start city and the start hotel. Only airports and ports within 40 km of the city centre count. The transfer may be private or shared with other passengers. The driver is not the accompanying guide and does not help with check-in. The driver waits after the traveller has collected their luggage and passed customs, with a sign showing the traveller’s name or Europamundo.

3. What has to be entered, and by when

   Flight or train details must be in Europamundo’s system at least 4 calendar days before the service, and 7 calendar days for tours in Japan. The terms say that providing and checking this information is the responsibility of the passenger or the travel agency. If no notice is given, the driver waits 1 hour at an airport and 30 minutes at a train station, and then the transfer is treated as forfeited.

4. When there is no transfer

   When the client books only a segment of the tour. When there are intermediate nights between the traveller’s arrival and the start of Europamundo’s services.

5. Departure day

   Departure transfers are reconfirmed with the accompanying guide on the day of the flight. On a rotating itinerary that starts in another city, the Service Summary may tell the traveller to take a taxi. The accompanying guide then reimburses the fare on a receipt.