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Agent guide

Europamundo tours from South Africa, for travel agents.

A client books through an agency, flies on their own ticket and joins an escorted coach tour in Europe. Here is how the pieces fit, and what we do for you.

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Cape Town from the air, with Table Mountain behind the city

What Europamundo runs

Europamundo Vacations runs escorted coach tours. A tour has an accompanying guide, hotels and a buffet breakfast, and the route is planned stop by stop. Its own website describes the company as a subsidiary of the JTB Group.

Many of its tours run weekly, all year round. That is why the date a client wants matters more than the season, and why we check which departures can be booked before we quote.

Clients book through an agency

Europamundo says it does not sell to individual customers directly: all reservations must be made through a local travel agency. In South Africa that is your agency, and the client stays yours. We never go around an agent.

What the client arranges

  • Flights. The packages do not include flight bookings, so the client chooses the airport, the dates and the length of stay.
  • Getting to the group. On most tours a private transfer takes the traveller from the airport to join the group.
  • Visas, extras and insurance beyond the basics. Read what is in a tour, and what is not before you brief a client.

How we work with you

  1. Tell us the tour

    A tour name, a city or a country, with the dates, the travellers and every child’s age.

  2. We check the dates

    We confirm which departures can be booked.

  3. You receive a quote

    A Europamundo reference and a dated price per person in rand, valid for 3 days.

  4. We confirm a hold

    A consultant confirms it with Europamundo, then tells you in writing.

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Where a tour can bend

Europamundo describes three ways a trip can be shaped around a client: taking a break and rejoining later (Stop Yes), starting a circular tour at any point (rotating trips) and joining just a part of a tour (Pick a Sector). Each has limits. Our guide to Stop Yes, rotating trips and Pick a Sector says what to tell a client.

Questions agents ask first

Can a client book Europamundo directly?

No. Europamundo says it does not sell to individual customers directly, and that all reservations must be made through a local travel agency.

That is why we work with agents and never go around one.

Are flights included in a Europamundo tour?

No. The packages do not include flight bookings.

On most tours a private transfer is provided on arrival to take the traveller to join the group. Check the tour’s own page for the exact arrangement.

Is there a guide on the coach?

Yes. The general services are travel by bus with an accompanying guide, basic travel insurance, hotel and a buffet breakfast.

The tours we quote run in English. See Global Market or Go English for who else is on the coach.

How does an agent get a quote in rand?

Send us the tour or the place, the dates, the travellers and every child’s age. We reply with a dated quote in rand.

A quote is valid for 3 days. A hold is confirmed by a consultant with Europamundo, and we tell you in writing.

Can a client join just part of a tour?

Europamundo says clients do not have to buy the whole tour and can book just the part they want, even one day.

Limits apply, so read our guide to the flexible options before you promise a client anything.

Sources

  • Europamundo, Why Europamundo (europamundo.com Why Europamundo page), read 8 November 2026: no direct sales to individual customers, flights not included, private transfer on most tours, the flexible options, weekly and year-round departures, the JTB Group description.
  • Europamundo, general terms and conditions (europamundo.com terms and conditions page), read 13 October 2026: the general services, a guide and a buffet breakfast.
  • Venue & Destination Options, how a quote works: our own process, as set out on our Europamundo page.

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