Agent guide
Luggage and the included insurance.
One suitcase, a weight limit and a policy with limits. Say all three before the client packs.
At a glance
- 1 suitcaseOne suitcase per person on regular coach tours.
- Not wheeledSmall wheeled suitcases are not permitted inside the vehicle.
- Basic coverEvery tour includes basic travel assistance insurance, and extra cover is strongly recommended.
How much luggage.
One suitcase, a weight limit and a policy with limits. Say all three before the client packs.
Regular coach tours
One suitcase per person, up to 30 kg.
Private tours in private vehicles
Privatised tours and Trip Styles: one medium-sized suitcase per person.
High-speed trains and internal flights
Up to 20 kg per person, as the transport companies require.
Small wheeled suitcases are not permitted inside the vehicle. Carry-on bags taken onto the coach must be very small, because there is no overhead or under-seat storage. If the luggage exceeds the space, Europamundo may refuse the excess, and the traveller must send it on by courier.
Who is responsible
Europamundo takes no responsibility for lost, misplaced or stolen luggage, including carry-on bags, in hotels or on coaches. If luggage is lost while in Europamundo’s custody, or through an error on its part, the insurer of the basic travel policy included in every tour takes responsibility, within the cover that policy states.
What the policy does not cover
Important items such as electronics, money, jewellery and other valuables, and minor damage to luggage such as scratches or a broken wheel or handle. Europamundo is also not responsible for baggage during air travel.
Every tour includes basic travel assistance insurance, and extra cover is strongly recommended. Ask the client to read the policy limits before they go.
Sources
- Europamundo, general terms and conditions, on luggage and its responsibility (europamundo.com terms and conditions page), read 13 October 2026.
Always read the tour’s own page for the season, and the quote, before you promise a client anything. All Insights