Hotel management, Stellenbosch
Index Hotels
A company that manages independent hotels, and the hotels themselves are the reason to look: a golf-side lodge in Stellenbosch, a bike hotel in the Elgin Valley, a safari camp in the bushveld and beach hotels in Ghana and Liberia. VDO represents it.


- management services, from turnkey to finance
- 5
- advisory services: revenue, assets and consulting
- 3
- countries with a hotel on this page
- 3
As the company states them, read on its website on 8 November 2026.
A company that runs hotels, not a hotel.
If you have never heard of it, this is what to know first. Index looks after the hotel so its owner does not have to, and the places it looks after are very different from one another.
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For hotel owners and developers
Index manages and develops independent hotels, for owners who want to optimise their investment, in the company’s words.
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Five management services
Turnkey management, marketing, human resources, technical support and financial management, with revenue, asset and consulting advice besides.
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From a winelands lodge to a Monrovia beach
Its portfolio runs from the Cape winelands to the bushveld in South Africa, and on to hotels in Accra, along the Ghana coast and in Liberia.
Where the hotels are.
A simple outline of Africa with the three countries marked. Choose a pin, or a line in the list, to jump to the hotels there.
South Africa: six places, six reasons to go.
Golf, family time, a farm stay, mountain bikes, a beach house and the bush. Slide the row sideways, or use the arrow keys when it has focus.
Also on the portfolio: Le Grand Jardin, a Sir Herbert Baker style manor house among rose bushes and lavender in Stellenbosch, which can be rented as a whole estate or as the manor house or pool pavilion.
West Africa: from Accra to Monrovia.
Index also runs hotels in Ghana and Liberia: serviced apartments in the middle of Accra, two beach hotels on the Ghana coast and a beachfront resort in Monrovia.
Also in Accra: Fiesta Royale Hotel and Fiesta Residences, where Index directed the rebranding and repositioning, and Accra Airport Residential Hotel, which the company says it has just broken ground on.

Meetings and events
The rooms are in the hotels.
Index manages hotels rather than owning one venue, so there is no single room list for the company. Where a hotel names meeting space, it is the hotel’s own: Erinvale’s meeting venues, Trail’s End’s conference facilities, the meeting room at Anthonian Suites and the conference facilities at Ocean Drive Beach Resort.
Tell us the group, the dates and the kind of place, and we say which of the hotels suits. We ask the hotel itself for its room sizes and layouts.
Ask about Index Hotels.
To start an enquiry, tell us:
- The dates you have in mind, or a window
- How many people, and whether they stay overnight
- The kind of place you want: a winelands lodge, a bike hotel, a safari camp or a beach hotel
An enquiry is not a booking. We reply from the enquiries address within one working day.
Questions about Index Hotels.
What does Index Hotels do?
It manages and develops independent hotels. Its services are hotel management, revenue optimisation, asset optimisation and hospitality consulting.
The company’s home page and hospitality management page, indexhotels.co, read 5 Nov 2026
Where is it based?
In Stellenbosch, in the Western Cape, as its contact details state.
The company’s contact details, indexhotels.co, read 5 Nov 2026
Which hotels are in its portfolio?
Its portfolio lists, among others, De Zalze Lodge, Erinvale Estate Hotel & Spa, Trail’s End Adventure Hotel and Buffelshuis Safari Camp.
The company’s portfolio page, indexhotels.co/portfolio, read 5 Nov 2026
How does it describe its approach?
As values-based hospitality management, built on what it calls the sacred art of hospitality.
The company’s start page, indexhotels.co/start-here, read 5 Nov 2026 (the company’s own words)
What kind of business is Index Hotels?
The website says Index Hotels manages and develops bespoke independent hotels. It presents itself as a hotel management and consulting business.
It describes its mission as offering heartfelt hospitality to guests and sustainable returns to stakeholders.
The company’s start-here page, indexhotels.co, read 7 Nov 2026
Where is Index Hotels based?
The website gives its address as The Vineyard Office Park, Devon Valley Road, Stellenbosch, 7600; the contact page lists the ground floor.
The company’s contact us page, indexhotels.co, read 7 Nov 2026
When was Index Hotels founded?
The website’s team page says the company was founded in 2019 to manage and develop independent hotels.
It adds that a team was assembled to provide management and marketing solutions for the African hospitality sector.
The company’s team page, indexhotels.co, read 7 Nov 2026
Why does Index Hotels focus on Africa?
The website says Africa offers room for growth in tourism, and calls it fertile ground to cultivate hospitality. It cites tourism figures from the World Travel & Tourism Council.
The company’s start-here page, indexhotels.co, read 7 Nov 2026
What hotel management services does Index Hotels offer?
The hospitality management page lists turnkey management, marketing solutions, human resource management, technical support and financial management.
The company’s hospitality management page, indexhotels.co, read 7 Nov 2026
What benefits does the Index website list for hotel owners?
The website lists benefits such as freedom from day-to-day management issues, regular reports to assist decision-making and a focus on Revenue Per Available Room.
These are the company’s own claims on its hospitality management page.
The company’s hospitality management page, indexhotels.co, read 7 Nov 2026
What does the revenue optimisation team do?
The website says the team offers hotels a fully integrated approach to technology, distribution, strategic sales and marketing, built on analysing data, business and channel mix.
The company’s revenue optimisation page, indexhotels.co, read 7 Nov 2026
Which distribution channels does Index Hotels work with?
The revenue optimisation page names global distribution systems and online travel agents, plus central reservations and revenue management systems.
The company’s revenue optimisation page, indexhotels.co, read 7 Nov 2026
Do Index Hotels properties have a GDS chain code?
The website says hotels benefit from a trusted GDS chain code, which it describes as a sales tool that builds brand awareness and enhances visibility.
The company’s revenue optimisation page, indexhotels.co, read 7 Nov 2026
What sales support does Index Hotels give its hotels?
The website says it offers dedicated sales support, with regular sales calls to promote each hotel and build relationships in the leisure, corporate and MICE markets.
The company’s revenue optimisation page, indexhotels.co, read 7 Nov 2026
Does Index Hotels help hotels with RFPs from corporate buyers?
The website says its sales team offers full-service RFP support, helping hotels respond to corporate travel buyers, consortia and travel management companies.
The company’s revenue optimisation page, indexhotels.co, read 7 Nov 2026
How does Index Hotels approach guest management?
The website says it manages guest profiles to maximise data and communication, and uses technology and tools to manage guest feedback and online reviews.
It says it values repeat guests as advocates for a hotel.
The company’s revenue optimisation page, indexhotels.co, read 7 Nov 2026
What kinds of travellers do hotel websites built by Index target?
The website says its custom hotel websites target direct consumers, from business travel and family holidays to romantic breaks, spa and nature lovers, and corporate meetings.
The company’s revenue optimisation page, indexhotels.co, read 7 Nov 2026
What is asset optimisation at Index Hotels?
The website describes it as asset and oversight management for owners, with recommendations on improving the physical facility, revenue growth and consistent quality of service.
The company’s asset optimisation page, indexhotels.co, read 7 Nov 2026
Which services sit under asset optimisation?
The page lists hotel and F&B operations design and development, amenities and experience conceptualisation, facilities management, project management, and asset and oversight management.
The company’s asset optimisation page, indexhotels.co, read 7 Nov 2026
What consulting services does Index Hotels provide?
The consulting page lists hotel and restaurant design and development, product and services conceptualisation, brand development, business plans, marketing plans, and team strategy.
The company’s hospitality consulting page, indexhotels.co, read 7 Nov 2026
Who is Index Hotels consulting aimed at?
The website says it offers its professional services to owners and developers of independent hotels, citing more than half a century of accumulative experience in the team.
The company’s hospitality consulting page, indexhotels.co, read 7 Nov 2026
What hospitality values does Index Hotels say it stands for?
The start page lists elements such as being generous of spirit, confidently comfortable, unsparingly gracious, all-inclusive and welcoming, and open-hearted and joyful.
These are the company’s own stated goals.
The company’s start-here page, indexhotels.co, read 7 Nov 2026
Which properties appear in the Index Hotels portfolio?
The portfolio page lists names including Ocean Drive Beach Resort, Anthonian Suites, Trail’s End Adventure Hotel, De Zalze Lodge, Safi Suites and Erinvale Estate Hotel & Spa.
It also lists restaurants and residences, and filters for hotels, residences, restaurants, in development and completed projects.
The company’s portfolio page, indexhotels.co, read 7 Nov 2026
Does Index Hotels work on restaurants as well as hotels?
The portfolio page has a restaurants filter and lists names such as Aether Restaurant, The Grillroom, Stefan’s Restaurant and Magnolia Social Dining Lounge.
The company’s portfolio page, indexhotels.co, read 7 Nov 2026
What topics does the Index Hotels news section cover?
The news and media page carries articles on subjects such as sustainability in hospitality, loyalty in the age of AI, RevPAR and commercial strategy.
The company’s news & media page, indexhotels.co, read 7 Nov 2026












