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After booking. Europamundo explained

My Trip, where the final hotel list lives

After a booking, Europamundo’s My Trip page holds the confirmed hotels, the itinerary and a printable travel information sheet. What a client finds there.

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A yellow tram on a Lisbon street between tiled and painted houses

A client who has booked asks the same three questions in the week before they fly. Where am I staying, what is the plan for each day, and where do I get my papers. Europamundo’s answer to all three is one page.

From the booking to the airport, as the pages describe it

  1. The bookingThe reservation is made through a travel agency. Europamundo does not sell to individual customers directly.
  2. My TripOnce the reservation is made, the client can check it on a personal page called My Trip, or add it to the app.
  3. Travel informationThe page lets the client print the travel information for the exact itinerary booked.
  4. Confirmed hotelsThe page shows the hotels confirmed in the reservation. The tour page, before booking, lists the hotels planned for the tour.
  5. The detailed itineraryThe same page carries the detailed tour itinerary.
  6. The quality questionnaireThe client can also fill in a quality questionnaire on the same page.

Why the hotel list matters

The terms say the hotels on a tour page are for reference, and the final list is in My Trip in the days before the tour. Hotels can change, sometimes only days before arrival, especially in high season, so Europamundo recommends downloading or printing the list at least 48 hours before departure.

What the tour page already gives a client

Before booking, Europamundo’s site shows a detailed itinerary with the mileage of each stage, optional excursions that can be booked in advance, the hotels planned for the tour, a gallery of videos and photos, and customer reviews. The page calls this the best information available when booking.

A short note you can send

Your final hotel list will be in My Trip in the days before you leave. Please download it or print it at least 48 hours before departure, and save it to your phone.

Two sentences, and nothing promised that Europamundo cannot deliver. Our guide, Hotels and rooms, honestly, has the rest. If you want us to check how a tour handles it, ask us.

Sources

Always read the tour’s own page for the season, and your quote, before you promise a client anything. Rules can change, so we say when we read each source.

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